But, our senior housing industry, we seem to be way behind the times on even, one, knowing what data to track but even our tracking systems are full of just errors, omissions and things like that. Josh: So, when we start talking about quantifiable outcomes, a lot of people talk about that. We can’t just do the same old same old we have to be able to show quantifiable outcomes. I think on one hand we can fight that but I think, like it or not, we have to start pivoting from let’s just build beautiful buildings and hire caregivers to really affecting outcomes in care, not necessarily from a nursing home standpoint and things like that.īut really start looking at how do we partner with, as kind of a care organizations are becoming more prevalent, as Medicare advantage might start looking to reimburse for senior housing, are there things that we can do as an industry to, one, see that as a separate revenue stream, also get reimbursed when we do open up to a larger market but, also, how do we change our business practices in order to be partners. So, some of the things that I’ve been thinking about and talking to things around are things of senior housing is starting to run headlong into the medical world, post-acute medical world. I think a lot of times we focus, like a lot of industries do, you know, on how can we improve ourselves in our industry but what if there are things outside of us that are affecting us? I think the things we always hit on in senior housing is, okay, is there is there an oversupply? And yes, I think there probably is, generally speaking, you know, construction costs and all these things I think are perfect to talk about, but I think other things that are working outside our industry that are affecting our industry that we may not be considering. I think it’s kind of an overused word- everybody wants to talk about disruption, disruption this and disruption that. A lot of this started several months ago, going to conferences and the conversations about this disruption. And so, let’s transition into talking about how you were a keynote speaker today and your topics were on disruption So, let’s dive into that you had five points, maybe we can just hit some of the highlights?Ĭharles: So, yeah. Lucas: No, all due respect, you definitely are an influencer in the industry and, other than today, I’d say I’ve enjoyed all the conversations that I’ve had with you. I’m not sure totally why-Ĭharles: -after this I’m not so sure either. It has been one of our higher downloaded ones and I think it’s because people like you.
So, Charles, look, you candidly were one of our first recordings. Today we are recording at the Interface conference in Atlanta and we are doing a major transition here into Charles’ life. Lucas: Okay, so, Charles, welcome to Bridge the Gap podcast. 38: Five Elements of Disruption Impacting Change in Seniors Housing with Keynote Charles Turner
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